Refund policy


30-Day Return Policy

We appreciate your business and want you to be completely satisfied with your purchase. If you are not fully satisfied, we offer a hassle-free 30-day return policy.

Eligibility for Returns:

  • Items must be in their original packaging, without any damage or modifications.
  • Proof of purchase is required.

Defective Items:

  • If an item is found to be defective within the 30-day period, it can be replaced or refunded at your choice.
  • After the 30-day period, defective items may be replaced during the warranty period.

Return Process:

  1. Contact our customer service team at support@wirenest.com within 30 days of receiving your item to initiate the return.
  2. We will provide you with a return authorization and instructions on how to send your item back.

Refunds:

  • Once we receive and inspect your returned item, we will notify you of the status of your refund.
  • If approved, a refund will be processed to your original payment method within 5-7 business days.

Return Shipping:

  • Customers are responsible for covering the return shipping costs unless the item is defective or incorrect.

If you have any questions about our return policy, please don’t hesitate to contact us at support@wirenest.com. Thank you for shopping with us!